Speaker
Elliot Penson
He / him / his
Engineer @Klaviyo
Elliot is an engineer at Klaviyo who’s passionate about the practical application of artificial intelligence today. He previously worked at Google and now lives in Boston with his greyhound, Marvin.
Session
Klaviyo Customer Agent: Building Bi-Directional Conversational Commerce at Scale
This presentation explores how Klaviyo is extending its core marketing philosophy — delivering the right message to the right person at the right time on the right channel — into fully bi-directional customer conversations through Customer Agent.
Video is not available
